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Frequently Asked Questions

What is Craft Whisky Club?

We aim to help navigate the new world of Craft Whisky. There are as many as 40 new whisky distilleries planned in Scotland alone. International whisky is also making waves. We want to help you sample the best upcoming whisky, wherever it comes from.

What do I get when I Join?

On receipt of every second payment you receive your next whisky club box. Each box features a curated 70cl bottle (75cl in USA) of craft whisky from a different whisky producer alongwith expertly paired craft food delicacies.
Over time we may return to a previously featured distillery, if we feel that there are new expressions or products worth featuring.

Why should I Join?

We take the time to track down the finest craft whiskies so you don't have to. We are members of the Scottish Craft Distillers Association, and we build relationships within the craft whisky industry to make sure we are always on the pulse.

What do we do to help the producers?

The idea behind Craft Whisky Club came from an interview with Mark Reynier, former boss of Bruichladdich on Islay. He made an observation about the number of lifestyle distilleries popping up, remarking that "they are not thinking enough about how they are going to get their products to market".
We are here to help. We support those distilleries by freeing them up to concentrate on what they do best, making great whisky. Of course we also help you discover that great product.

Can I pause my payments?

Absolutely. Just get in touch if you want to pause your payments. Of course you won't receive our whisky boxes whilst your members is on hold.

When do I get my first box?

We ship our whisky boxes after each second payment. If you join today, your first box will ship in 1 month when the second payment is taken. If you would like your first box sooner (perhaps for a gift), you can always use the 'Want Your First Box Now' option which will take an additional payment at the start and your first box will ship 3-5 business days after your purchase and will take 9-15 days to reach you. You will find this option when signing up. Don't worry if you miss this option though, just contact us and we will sort this out for you.

What are the delivery costs and options?

Delivery within the UK and USA is included in the prices shown.

US Retail Network:

Please be aware our retail network partners do not ship to the following states MA AK HI UT PR GU MI SD OK IL.

What if I am not in when you deliver?

Deliveries must be signed for by an adult and ID may be required under the challenge 25 policy in UK.

The purchase of alcohol by persons under the age of 21 is prohibited by law. We require that an adult 21 years of age or older sign for the product upon receipt. If no adult is available to sign for the product, the product will not be delivered and the carrier will leave a door tag notifying you that a delivery was attempted.

If you have any delays or any other problems with your shipment, please contact us.

Can I cancel at any time?

Of course. We will also refund any unused funds sitting in your account. To cancel your subscription, click this link to send us an email (please use the email account registered with your membership).